Shop Policy

Shipping

  • All orders should arrive between 1-2 weeks.  We will contact you via email if otherwise. 
  • All domestic orders ship free by USPS standard unless specified for priority mail with shipment tracking. A customs receipt is provided for international orders.
  • Contact hello@adelyn.com for rush shipping option.
  • Opt into our email list when ordering for a tracking confirmation. 
  • We do not provide shipping labels for returns.  Customers are responsible for shipping costs on return items.
    Returns/Exchanges
    • No returns on both domestic and international orders.
    • One time only exchange allowed on purchases within 7 days of original shipment.  Orders must be exchanged unworn and without any damages.  Store credit applies towards purchases. 
    • All sales final on pre-order garments and event purchases.
    • All sales final on selected sale/discounted items.

    Pre-Orders : All Sales Final

      • We carefully design and grade our collection to fit average active woman's body measurement.  Sizes come in XS, S, M and L.
      • Pre-order is available on most new designs for the sizes we offer.
      • Pre-order turn around time is 2 to 4 weeks depending on the product.
      • If you do not find your sizes, it's either because our garment is sold out or we have low inventory.  Please contact us at hello@adelyn.com for inquiry.

      Care

      • We suggest taking very special care of your garment by hand washing in cold water and hang dry. Or,
      • Machine wash in the delicate cycle, in special washing mesh  bag. Hang dry is preferred. 
      • Machine wash in the delicate cycle,and dry on low tumble heat.
      • Dry clean only are generally specified on garment care labels.