Shop Policy
Shipping
- All orders should arrive between 1-2 weeks. We will contact you via email if otherwise.
- All domestic orders ship free by USPS standard unless specified for priority mail with shipment tracking. A customs receipt is provided for international orders.
- Contact hello@adelyn.com for rush shipping option.
- Opt into our email list when ordering for a tracking confirmation.
- We do not provide shipping labels for returns. Customers are responsible for shipping costs on return items.
Returns/Exchanges
- No returns on both domestic and international orders.
- One time only exchange allowed on purchases within 7 days of original shipment. Orders must be exchanged unworn and without any damages. Store credit applies towards purchases.
- All sales final on pre-order garments and event purchases.
- All sales final on selected sale/discounted items.
Pre-Orders : All Sales Final
- We carefully design and grade our collection to fit average active woman's body measurement. Sizes come in XS, S, M and L.
- Pre-order is available on most new designs for the sizes we offer.
- Pre-order turn around time is 2 to 4 weeks depending on the product.
- If you do not find your sizes, it's either because our garment is sold out or we have low inventory. Please contact us at hello@adelyn.com for inquiry.
Care
- We suggest taking very special care of your garment by hand washing in cold water and hang dry. Or,
- Machine wash in the delicate cycle, in special washing mesh bag. Hang dry is preferred.
- Machine wash in the delicate cycle,and dry on low tumble heat.
- Dry clean only are generally specified on garment care labels.